/* app.css — ParcelKu design system, extracted from mock/customer-system-prototype.html.
   Source of truth for the customer UI (navy trust / orange CTA / green success). */
:root{
  --navy:#0A2540; --navy-700:#103a63; --navy-600:#1b4a7a; --ink:#0F1B2D; --slate:#516079; --muted:#7c8aa0;
  --line:#E4E9F0; --line-2:#EEF2F7; --bg:#F4F6FB; --card:#FFFFFF;
  --accent:#FF6A2B; --accent-hover:#f15a18; --accent-soft:#FFF1EA;
  --ok:#0F9D6B; --ok-soft:#E9F8F1; --wa:#25D366;
  --warn:#C7811A; --warn-soft:#FCF3E2; --danger:#D6453B; --danger-soft:#FCEBEA;
  --info:#2D6FB3; --info-soft:#E8F1FA; --purple:#7a4fd6; --purple-soft:#efe9fb;
  --radius:14px; --radius-sm:10px; --radius-lg:18px;
  --shadow:0 1px 2px rgba(16,40,80,.04),0 10px 30px -16px rgba(16,40,80,.20);
  --shadow-sm:0 1px 2px rgba(16,40,80,.06);
  --sidebar-w:248px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:'Inter',-apple-system,'Segoe UI',sans-serif;background:var(--bg);color:var(--ink);
     line-height:1.55;-webkit-font-smoothing:antialiased;font-size:15px}
h1,h2,h3,h4,h5,.brand,.btn,.num{font-family:'Plus Jakarta Sans','Segoe UI',sans-serif}
a{text-decoration:none;color:inherit}
img{max-width:100%}
/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:700;font-size:14px;
     border-radius:var(--radius-sm);padding:11px 18px;border:1px solid transparent;cursor:pointer;transition:.15s;min-height:42px;white-space:nowrap}
.btn:active{transform:translateY(1px)}
.btn-accent{background:var(--accent);color:#fff;box-shadow:0 10px 18px -10px rgba(255,106,43,.7)}
.btn-accent:hover{background:var(--accent-hover)}
.btn-navy{background:var(--navy);color:#fff}
.btn-navy:hover{background:var(--navy-700)}
.btn-ghost{background:#fff;border-color:var(--line);color:var(--ink)}
.btn-ghost:hover{border-color:#cdd6e3;background:#fbfcfe}
.btn-wa{background:var(--wa);color:#fff}
.btn-wa:hover{filter:brightness(.96)}
.btn-ok{background:var(--ok);color:#fff}
.btn-danger-ghost{background:#fff;border-color:var(--danger-soft);color:var(--danger)}
.btn-sm{padding:7px 12px;min-height:34px;font-size:13px;border-radius:8px}
.btn-lg{padding:14px 24px;min-height:50px;font-size:15px}
.btn-block{width:100%}
.btn[disabled]{opacity:.5;cursor:not-allowed}
/* ---------- badges / pills ---------- */
.badge{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:700;padding:3px 10px;border-radius:999px;white-space:nowrap}
.b-warn{background:var(--warn-soft);color:var(--warn)}
.b-danger{background:var(--danger-soft);color:var(--danger)}
.b-ok{background:var(--ok-soft);color:var(--ok)}
.b-info{background:var(--info-soft);color:var(--info)}
.b-accent{background:var(--accent-soft);color:var(--accent)}
.b-muted{background:var(--line-2);color:var(--slate)}
.chip{display:inline-block;font-size:12px;font-weight:600;color:var(--slate);background:#fff;border:1px solid var(--line);border-radius:999px;padding:5px 12px;margin:0 6px 6px 0}
.chip.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.type-tag{font-size:11px;font-weight:800;letter-spacing:.03em;padding:2px 8px;border-radius:6px;text-transform:uppercase}
.tt-buy{background:var(--accent-soft);color:var(--accent)}
.tt-fwd{background:var(--info-soft);color:var(--info)}
.tt-whole{background:#efe9fb;color:#7a4fd6}
/* ---------- cards ---------- */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}
.card+.card{margin-top:16px}
.card-h{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}
.card-h h3{margin:0;font-size:17px}
.muted{color:var(--muted)} .slate{color:var(--slate)} .small{font-size:13px} .xs{font-size:12px}
.row{display:flex;gap:16px} .wrap{flex-wrap:wrap} .between{justify-content:space-between} .center{align-items:center} .col{flex-direction:column}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,1fr)} .g3{grid-template-columns:repeat(3,1fr)} .g4{grid-template-columns:repeat(4,1fr)}
.mt8{margin-top:8px}.mt12{margin-top:12px}.mt16{margin-top:16px}.mt24{margin-top:24px}.mb0{margin-bottom:0}
.flex1{flex:1}
/* ---------- stat cards ---------- */
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow-sm);cursor:pointer;transition:.15s}
.stat:hover{border-color:#cdd6e3;transform:translateY(-2px)}
.stat .v{font-size:26px;font-weight:800;font-family:'Plus Jakarta Sans';line-height:1.1}
.stat .l{font-size:12.5px;color:var(--slate);margin-top:3px}
.stat .ic{float:right;width:38px;height:38px;border-radius:10px;display:grid;place-items:center;font-size:18px}
/* ---------- tables ---------- */
table.tbl{width:100%;border-collapse:collapse;font-size:14px}
table.tbl th,table.tbl td{text-align:left;padding:12px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
table.tbl th{font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-weight:700}
table.tbl tr:last-child td{border-bottom:none}
.lst-row{display:flex;align-items:center;gap:14px;padding:14px;border:1px solid var(--line);border-radius:12px;background:#fff;margin-bottom:10px;transition:.15s}
.lst-row:hover{border-color:#cdd6e3;box-shadow:var(--shadow-sm)}
.thumb{width:54px;height:54px;border-radius:10px;background:linear-gradient(135deg,#dde6f1,#eef3f8);border:1px solid var(--line);display:grid;place-items:center;color:var(--muted);font-size:18px;flex:none}
/* ---------- forms ---------- */
.field{margin-bottom:14px}
.field label{display:block;font-size:13px;font-weight:600;color:#36465e;margin-bottom:6px}
.field .hint{font-size:12px;color:var(--muted);font-weight:400}
.inp,.field input,.field select,.field textarea{width:100%;border:1px solid var(--line);background:#fff;border-radius:10px;
     padding:11px 13px;font-size:15px;font-family:inherit;color:var(--ink);outline:none;transition:.15s}
.inp:focus,.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.field input::placeholder,.field textarea::placeholder{color:var(--muted)}
.req{color:var(--danger)}
.optlabel{font-size:11.5px;color:var(--muted);font-weight:500}
/* ---------- callouts ---------- */
.callout{display:flex;gap:12px;align-items:flex-start;border-radius:12px;padding:14px 16px;font-size:14px}
.co-accent{background:var(--accent-soft);color:#8a3a12} .co-info{background:var(--info-soft);color:#1c4d7e}
.co-ok{background:var(--ok-soft);color:#0a6c49} .co-warn{background:var(--warn-soft);color:#8a5a12}
.co-danger{background:var(--danger-soft);color:#9a322b}
.callout .ci{font-size:18px;line-height:1.2;flex:none}
/* ---------- next-step banner ---------- */
.nextstep{display:flex;align-items:center;gap:14px;background:linear-gradient(135deg,var(--navy),var(--navy-700));color:#fff;border-radius:var(--radius);padding:16px 20px;margin-bottom:8px}
.nextstep .ic{width:42px;height:42px;border-radius:11px;background:rgba(255,255,255,.12);display:grid;place-items:center;font-size:20px;flex:none}
.nextstep .t{flex:1}
.nextstep .t b{font-size:15px} .nextstep .t div{font-size:13px;color:#cdd8e6}
/* ---------- stepper ---------- */
.stepper{display:flex;align-items:center;gap:6px;margin-bottom:22px;flex-wrap:wrap}
.stepper .st{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:13px;font-weight:600}
.stepper .st .dot{width:28px;height:28px;border-radius:50%;background:var(--line-2);color:var(--slate);display:grid;place-items:center;font-weight:800;font-size:13px}
.stepper .st.active{color:var(--navy)} .stepper .st.active .dot{background:var(--accent);color:#fff}
.stepper .st.done .dot{background:var(--ok);color:#fff} .stepper .st.done{color:var(--ok)}
.stepper .ln{flex:1;height:2px;background:var(--line);min-width:14px;max-width:50px}
/* ---------- timeline ---------- */
.tl{position:relative;padding-left:8px}
.tl .ev{display:flex;gap:14px;padding-bottom:18px;position:relative}
.tl .ev:not(:last-child)::before{content:"";position:absolute;left:13px;top:30px;bottom:-4px;width:2px;background:var(--line)}
.tl .ev.done:not(:last-child)::before{background:var(--ok)}
.tl .nd{width:28px;height:28px;border-radius:50%;flex:none;display:grid;place-items:center;font-size:13px;z-index:1;background:var(--line-2);color:var(--muted);border:2px solid var(--line)}
.tl .ev.done .nd{background:var(--ok);color:#fff;border-color:var(--ok)}
.tl .ev.current .nd{background:var(--accent);color:#fff;border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-soft)}
.tl .ev .bd{flex:1;padding-top:2px}
.tl .ev .bd b{font-size:14.5px} .tl .ev.pending .bd b{color:var(--muted);font-weight:600}
.tl .ev .bd .dt{font-size:12px;color:var(--muted)}
.tl .ev .bd .ex{font-size:13px;color:var(--slate);margin-top:3px}
/* ---------- OCR / QR read progress ---------- */
.ocr-bar{height:4px;border-radius:999px;background:var(--line-2);overflow:hidden;margin-top:6px}
.ocr-bar-fill{height:100%;width:0%;background:var(--accent);border-radius:999px;transition:width .2s ease}
/* ---------- price breakdown ---------- */
.pb{font-size:14px} .pb .ln{display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px dashed var(--line)}
.pb .ln.total{border-bottom:none;border-top:2px solid var(--navy);margin-top:4px;padding-top:12px;font-weight:800;font-size:17px;color:var(--navy)}
.pb .ln .rmb{color:var(--muted);font-size:12px}
/* ---------- app shell ---------- */
.shell{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar-w);background:var(--navy);color:#cdd8e6;flex:none;position:sticky;top:0;height:100vh;overflow-y:auto;padding:18px 14px;display:flex;flex-direction:column}
.sidebar .brand{color:#fff;font-size:20px;font-weight:800;display:flex;align-items:center;gap:9px;padding:6px 8px 16px}
.sidebar .brand .mk{width:30px;height:30px;border-radius:8px;background:var(--accent);display:grid;place-items:center}
.navlink{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;font-size:14px;font-weight:600;color:#cdd8e6;cursor:pointer;margin-bottom:2px;position:relative}
.navlink:hover{background:rgba(255,255,255,.08);color:#fff}
.navlink.active{background:var(--accent);color:#fff}
.navlink.disabled{opacity:.45;cursor:not-allowed}
.navlink.disabled:hover{background:none;color:#cdd8e6}
.navlink .ic{width:20px;text-align:center;flex:none}
.navlink .nb{margin-left:auto;background:var(--danger);color:#fff;font-size:10.5px;font-weight:800;border-radius:999px;padding:1px 7px;min-width:18px;text-align:center}
.navlink.active .nb{background:rgba(255,255,255,.3)}
.sb-sec{font-size:10.5px;text-transform:uppercase;letter-spacing:.06em;color:#6f86a3;padding:14px 12px 6px;font-weight:700}
.sb-foot{margin-top:auto;padding:12px 8px;border-top:1px solid rgba(255,255,255,.1);font-size:12px;color:#7f95b1}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{height:62px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:14px;padding:0 22px;position:sticky;top:0;z-index:30}
.topbar .pt{font-weight:800;font-size:18px;font-family:'Plus Jakarta Sans'}
.topbar .sp{flex:1}
.topbar .tbtn{width:40px;height:40px;border-radius:10px;border:1px solid var(--line);background:#fff;display:grid;place-items:center;cursor:pointer;position:relative;font-size:17px}
.topbar .tbtn .dotred{position:absolute;top:7px;right:8px;width:8px;height:8px;border-radius:50%;background:var(--danger);border:2px solid #fff}
.topbar .av{width:38px;height:38px;border-radius:10px;background:var(--navy);color:#fff;display:grid;place-items:center;font-weight:700;cursor:pointer}
.content{padding:24px 26px 100px;max-width:1080px;width:100%;margin:0 auto}
.pagehead{margin-bottom:18px}
.pagehead h2{margin:0 0 4px;font-size:23px;letter-spacing:-.01em}
.pagehead p{margin:0;color:var(--slate);font-size:14px}
.back{display:inline-flex;align-items:center;gap:6px;color:var(--slate);font-size:13px;font-weight:600;cursor:pointer;margin-bottom:10px}
.back:hover{color:var(--accent)}
.menuToggle{display:none}
/* wa float */
.wa-float{position:fixed;right:18px;bottom:18px;z-index:45;background:var(--wa);color:#fff;border-radius:999px;width:54px;height:54px;display:grid;place-items:center;box-shadow:0 12px 26px -8px rgba(37,211,102,.6);cursor:pointer}
/* auth */
#auth{min-height:100vh;display:flex;align-items:stretch}
.auth-side{flex:1;background:linear-gradient(150deg,var(--navy),var(--navy-700));color:#fff;padding:54px;display:flex;flex-direction:column;justify-content:center;position:relative;overflow:hidden}
.auth-side::after{content:"";position:absolute;right:-100px;bottom:-100px;width:340px;height:340px;border-radius:50%;background:radial-gradient(circle,rgba(255,106,43,.25),transparent 70%)}
.auth-side .brand{font-size:26px;font-weight:800;display:flex;align-items:center;gap:10px;margin-bottom:28px}
.auth-side .brand .mk{width:38px;height:38px;border-radius:10px;background:var(--accent);display:grid;place-items:center}
.auth-side h1{font-size:34px;line-height:1.2;margin:0 0 14px;max-width:420px}
.auth-side ul{list-style:none;padding:0;margin:18px 0 0} .auth-side li{display:flex;gap:10px;margin-bottom:12px;color:#cdd8e6;font-size:15px}
.auth-main{flex:1;display:flex;align-items:center;justify-content:center;padding:40px 24px;overflow-y:auto}
.auth-box{width:100%;max-width:400px}
.auth-box h2{font-size:26px;margin:0 0 6px} .auth-box .sub{color:var(--slate);margin:0 0 22px;font-size:14px}
.seg{display:flex;gap:8px;margin-bottom:16px}
.seg .opt{flex:1;border:1.5px solid var(--line);border-radius:12px;padding:14px;text-align:center;cursor:pointer;font-weight:700;font-size:14px;transition:.15s;background:#fff;color:var(--ink)}
.seg .opt.on{border-color:var(--accent);background:var(--accent-soft);color:var(--accent)}
.seg .opt .e{font-size:22px;display:block;margin-bottom:4px}
/* ---------- address radio-card (submit step 2, consolidate step 4) ---------- */
/* label.addr-card (not .addr-card) so this beats .field label{display:block} — both are
   (0,1,1) specificity, and this rule is declared later in the file, so it wins the cascade. */
label.addr-card{display:flex;align-items:center;gap:14px;padding:14px;border:1.5px solid var(--line);border-radius:12px;background:#fff;margin-bottom:10px;cursor:pointer;transition:.15s}
.addr-card:hover{border-color:#cdd6e3;box-shadow:var(--shadow-sm)}
.addr-card.on{border-color:var(--accent);background:var(--accent-soft)}
.addr-card .radio-dot{width:20px;height:20px;border-radius:50%;border:2px solid var(--line);flex:none;display:grid;place-items:center;transition:.15s}
.addr-card.on .radio-dot{border-color:var(--accent)}
.addr-card.on .radio-dot::after{content:"";width:10px;height:10px;border-radius:50%;background:var(--accent)}
.addr-card .thumb{transition:.15s}
.addr-card.on .thumb{background:var(--accent-soft);color:var(--accent)}
.lnk{color:var(--accent);font-weight:700;cursor:pointer}
hr.sep{border:none;border-top:1px solid var(--line);margin:18px 0}
/* onboarding */
.ob-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:linear-gradient(150deg,var(--navy),var(--navy-700))}
.ob-card{width:100%;max-width:460px;background:#fff;border-radius:var(--radius-lg);padding:28px;box-shadow:var(--shadow)}
.ob-prog{height:6px;background:var(--line-2);border-radius:999px;overflow:hidden;margin-bottom:22px}
.ob-prog .bar{height:100%;background:var(--accent);transition:.3s;border-radius:999px}
.ob-step.hide{display:none}
/* responsive */
@media(max-width:1024px){ .g4{grid-template-columns:repeat(2,1fr)} .g3{grid-template-columns:repeat(2,1fr)} }
@media(max-width:860px){
  .sidebar{position:fixed;left:0;top:0;z-index:60;transform:translateX(-100%);transition:.25s;box-shadow:0 0 40px rgba(0,0,0,.3)}
  .sidebar.open{transform:translateX(0)}
  .menuToggle{display:grid}
  .content{padding:18px 16px 90px}
  .auth-side{display:none}
  .g2,.g3,.g4{grid-template-columns:1fr}
  .wa-float{bottom:74px}
  .sb-backdrop{display:none;position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:55}
  .sb-backdrop.show{display:block}
}
@media(min-width:861px){ .sb-backdrop{display:none} }
.hide{display:none!important} .dnone{display:none}
.text-end{text-align:right} .text-center{text-align:center}

/* ---------- app additions (not in prototype): language dropdown in topbar ---------- */
.langwrap{position:relative}
.langbtn{border:1px solid var(--line);border-radius:10px;padding:8px 12px;font-size:13px;font-weight:600;cursor:pointer;background:#fff}
.langmenu{position:absolute;right:0;top:46px;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);min-width:160px;padding:6px;display:none;z-index:50}
.langmenu.open{display:block}
.langmenu a{display:block;padding:8px 12px;border-radius:8px;font-size:13.5px;font-weight:600;color:var(--ink)}
.langmenu a:hover{background:var(--line-2)}
.langmenu a.on{color:var(--accent)}

/* ---------- admin-only (from mock/admin-system-prototype.html) ---------- */
.b-purple{background:var(--purple-soft);color:var(--purple)}
.adminbadge{font-size:9.5px;font-weight:800;letter-spacing:.08em;background:rgba(255,255,255,.14);color:#fff;padding:2px 7px;border-radius:5px;margin:2px 8px 14px;display:inline-block;text-transform:uppercase}
.qstat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow-sm);cursor:pointer;transition:.15s;border-left:4px solid var(--line)}
.qstat:hover{transform:translateY(-2px);box-shadow:var(--shadow)}
.qstat.urgent{border-left-color:var(--danger)} .qstat.warn{border-left-color:var(--warn)} .qstat.info{border-left-color:var(--info)} .qstat.ok{border-left-color:var(--ok)}
.qstat .v{font-size:28px;font-weight:800;line-height:1} .qstat .l{font-size:12.5px;color:var(--slate);margin-top:4px}
.qstat .sub{font-size:11.5px;color:var(--muted);margin-top:2px}
.tblwrap{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;overflow-x:auto}
table.tbl thead th{background:#fbfcfe;position:sticky;top:0}
.kbd{font-family:Consolas,monospace;font-size:12px;background:var(--line-2);padding:1px 6px;border-radius:5px;color:var(--navy-700)}

/* ---------- image lightbox (click a thumbnail to view full-size) ---------- */
.img-lightbox-bg{position:fixed;inset:0;background:rgba(10,25,45,.8);z-index:110;display:none;align-items:center;justify-content:center;padding:30px;cursor:zoom-out}
.img-lightbox-bg.show{display:flex}
.img-lightbox-bg img{max-width:min(90vw,900px);max-height:85vh;border-radius:10px;box-shadow:0 30px 60px -20px rgba(0,0,0,.6)}
.img-lightbox-bg .x{position:absolute;top:18px;right:24px;color:#fff;font-size:32px;line-height:1;cursor:pointer;font-weight:300}